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The importance of feedback cannot be overstated – be it in the form of statistics or qualitative data.
Product & UX Testing
High quality testing is an integral part of quality control throughout the development and lifespan of the digital product. In addition, we offer expert reviews for services and curate user tests and interviews in various scopes.
Whether your solution requires an integrated, custom-built feedback channel or something more simple, you can count on the fact that bug reports or precious insights will not slip under our radar.
Analytics and Reports
In continuous service design, it is crucial to follow the right performance indicators.
In addition to traditional analytics reports, we can build customised dashboard tools that keep you up to date with the development of your service. We extract the relevant data from even the most complex systems and bring it to you in a comprehensible form.
Product Optimization
In the digital world, the most successful products are the ones that are constantly optimized and adapt to the ever-changing environment.
Based on top-notch testing and analytics practices, we are able to continuously develop your service to better serve both your business goals and the needs of your customers.
Retrospectives
Digital service design requires well-functioning co-operation between the developer and the customer.
Held after each development segment, retrospectives help us effectively evaluate the successes and challenges – and build an even more fruitful partnership with you.
Business and Strategy Design
Our wide expertise from strategy to research and UX to technology enables us to approach your business in a holistic manner.
We have the ability to see and focus on the most vital aspects of your operations – and refresh the way you do digital business. Sometimes radically, if you so choose.
Got inspired? Learn with us.
Book now a digital service design training to your organization. Read more: The basics & methods of digital serviced design
